3 Replies Latest reply on Jun 26, 2014 12:41 PM by Captiv8r

    I am not able to attach my Robohelp 10 license key to my Adobe account.  It tells me it is an invalid license key.


      Several times now, I have chosen the option to activate the product and proceed to login with my Adobe account and enter the license key and it registers the product, but after a couple days it will show me the start screen again indicating I'm in a trial phase asking my if I want to continue the trial or license the product.  When I login to my Adobe account I find that the Robohelp 10 product license detail I provided is not displayed, so it's not retaining the license key in my Adobe account.  My companies IT department has confirmed the license key they have provided is valid.  Any one have any ideas?