Presenter 8 -- Theme preview stopped working suddenly

[Sreekanth_S]

Hi

I am using Adobe Presenter 8 as part of Tech Comm Suite 4. I use this with PowerPoint 2007.

Till last week, things were working fine with the Presenter's PowerPoint add-in. Since yesterday, I am suddenly not able to see any theme previews. It just shows blank. I have tested this with a blank PPT (without any content and just one slide) and my actual projects. I have uninstalled and reinstalled my Presenter. I have restarted my laptop also. I have deleted preferences from C:\Users\<user name>\AppData\Local\Adobe as well. But nothing helps. I see this behavior in my colleague's system where it was working fine till last week.

Please advise. Thanks

Sreekanth

[enclmsadmin]

Same here.  It just suddenly stopped working.  I am forced to preview presentation to see my changes to the theme.  Very annoying.

[Sreekanth_S · Accepted solution]

Hi

The issue is because of the latest version of the Flash Player. I contacted Adobe support and they gave me the uninstaller and Flash Player version 13+. That solved the problem.

Suggest you do the same.

Sreekanth

[enclmsadmin]

Thank you.  That did the trick.

Connie