3 Replies Latest reply: Jul 16, 2014 2:33 PM by enclmsadmin

Presenter 8 -- Theme preview stopped working suddenly

Sreekanth_S Jun 25, 2014 8:40 PM

I am using Adobe Presenter 8 as part of Tech Comm Suite 4. I use this with PowerPoint 2007.

Till last week, things were working fine with the Presenter's PowerPoint add-in. Since yesterday, I am suddenly not able to see any theme previews. It just shows blank. I have tested this with a blank PPT (without any content and just one slide) and my actual projects. I have uninstalled and reinstalled my Presenter. I have restarted my laptop also. I have deleted preferences from C:\Users\<user name>\AppData\Local\Adobe as well. But nothing helps. I see this behavior in my colleague's system where it was working fine till last week.

Please advise. Thanks

Sreekanth

1. Re: Presenter 8 -- Theme preview stopped working suddenly

enclmsadmin Jul 15, 2014 5:21 AM (in response to Sreekanth_S)

Same here. It just suddenly stopped working. I am forced to preview presentation to see my changes to the theme. Very annoying.
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2. Re: Presenter 8 -- Theme preview stopped working suddenly

Sreekanth_S Jul 15, 2014 5:36 AM (in response to enclmsadmin)

Hi

The issue is because of the latest version of the Flash Player. I contacted Adobe support and they gave me the uninstaller and Flash Player version 13+. That solved the problem.

Suggest you do the same.

Sreekanth
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3. Re: Presenter 8 -- Theme preview stopped working suddenly

enclmsadmin Jul 16, 2014 2:33 PM (in response to Sreekanth_S)

Thank you. That did the trick.

Connie
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