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1. Re: PP 2014 and AME not linking
Kevin-Monahan Jun 26, 2014 10:58 AM (in response to mattslote)Hi Matt,
Can you verify the AME version you are running?
Thanks,
Kevin
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2. Re: PP 2014 and AME not linking
mattslote Jun 26, 2014 11:00 AM (in response to Kevin-Monahan)CC 2014
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3. Re: PP 2014 and AME not linking
mattslote Jun 26, 2014 2:44 PM (in response to mattslote)bump
Still having the problem.
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4. Re: PP 2014 and AME not linking
Kevin-Monahan Jun 26, 2014 4:25 PM (in response to mattslote)Hi Matt,
You might try uninstalling, then reinstalling both applications.
Thanks,
Kevin
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5. Re: PP 2014 and AME not linking
mattslote Jun 27, 2014 9:01 AM (in response to Kevin-Monahan)Tried it. Still having the problem.
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6. Re: PP 2014 and AME not linking
Kevin-Monahan Jun 27, 2014 12:36 PM (in response to mattslote)Hi Matt,
I'll investigate the issue and will report back as soon as I can. Sorry for the trouble.
Thanks,
Kevin -
7. Re: Re: PP 2014 and AME not linking
Kevin-Monahan Jun 27, 2014 1:04 PM (in response to Kevin-Monahan)Hi Matt,
Here's what the AME team suggests:
- Try disabling the sequence native import (found in AME General Preferences).
- Launch AME before queuing a job.
- Quit other Adobe applications before queuing a job.
- Import the sequence file directly into AME.
Thanks,
Kevin
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8. Re: PP 2014 and AME not linking
mattslote Jun 27, 2014 1:27 PM (in response to Kevin-Monahan)- Try disabling the sequence native import (found in AME General Preferences). Tried it. No change
- Launch AME before queuing a job. Still didn't load
- Quit other Adobe applications before queuing a job. The only apps running are AME and PP
- Import the sequence file directly into AME. Selected the sequence, then didn't load.
I guess it's just not my day.
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9. Re: PP 2014 and AME not linking
MMeguro Jun 27, 2014 2:04 PM (in response to mattslote)Hi Matt,
Can you re-enable the sequence native import (check the option box) and try re-importing your sequence directly into AME (File > Add Premiere Pro Sequence)?
If this doesn't work, could you create a very simple sequence such as only one simple video clip in a sequence? Does this sequence fail as well?
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10. Re: PP 2014 and AME not linking
mattslote Jun 27, 2014 3:06 PM (in response to MMeguro)I switched on native import. When I tried to add a premiere sequence, a Finder window opened and I selected the project but nothing happened.
Then I turned it back off, the Adobe style window (something about dynamic link loaded below) opened and it got me to where I could see a sequence, but still nothing happened when I tried to open it.
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11. Re: PP 2014 and AME not linking
MMeguro Jun 27, 2014 3:32 PM (in response to mattslote)Have you ever been able to send a job to AME CC 2014 and successfully encoded before? Or you could never open your sequence in AME?
If AME was working before, but suddenly started this problem, you may want to clear all media cache.
Here are the location of folders that you need to delete. Delete both "Media Cache" folder and "Media Cache Files" folder while no Adobe apps running.
Windows: <OS drive>:\Users\<user>\AppData\Roaming\Adobe\Common
Mac: From Finder, Go menu > Go to Folder. Type ~/Library and hit "Go". Navigate to Application Support > Adobe > Common
Then, please try again.
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12. Re: PP 2014 and AME not linking
mattslote Jun 27, 2014 3:34 PM (in response to MMeguro)AME 2014 hasn't worked since I installed it. The pre-2014 version worked fine though.
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13. Re: PP 2014 and AME not linking
mattslote Jun 27, 2014 3:36 PM (in response to MMeguro)I went and tried deleting the cache anyway. AME still isn't working.
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14. Re: PP 2014 and AME not linking
MMeguro Jun 27, 2014 3:46 PM (in response to mattslote)Just to make sure. Your sequence was created on Premiere Pro CC 2014, correct?
Could you tell me the contents of your sequence?
- Can you list all effects used?
- Format of source files used in timeline such as H.246, ProPres, DNxHD and so on.
- Any AfterEffects composition used in a sequence?
- Length/dimension/frame rate of the sequence
- Any information you can add that could be useful.
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15. Re: PP 2014 and AME not linking
mattslote Jun 27, 2014 4:08 PM (in response to MMeguro)- Can you list all effects used? I've tried it both ways. I've tried to export clips with looks, brightness and contrast, three-way color, and color replace, and I've tried naked clips with no effects. Neither way has worked.
- Format of source files used in timeline such as H.246, ProPres, DNxHD and so on. H.264 has been the only codec I've used here so far
- Any AfterEffects composition used in a sequence? Not yet
- Length/dimension/frame rate of the sequence 23.976 UHD in a 1080p sequence, and in a UHD sequence both at about 1:30 length
- Any information you can add that could be useful. Nothing comes to mind.
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16. Re: PP 2014 and AME not linking
MMeguro Jun 27, 2014 5:06 PM (in response to mattslote)So, if this is not a sequence and if you simply import a single video file into AME, does it work?
Also, please try holding a shift key and launch AME. This resets the preferences. It may help.
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17. Re: PP 2014 and AME not linking
mattslote Jul 1, 2014 9:08 AM (in response to MMeguro)So....something about shift launching must have done the trick. Things are working fine now.
In other news, I'm getting the loud buzz similar to what everyone (including myself) was getting before the 7.2.2 PP release. It only happens when it's trying to load or scrub audio from a source that's been dormant (like a rugged drive that stopped), but it blasts my ears and gives me a headache. I'm going to make a new thread for the issue, but hopefully this will help it get some love and attention



