2 Replies Latest reply: Jun 28, 2014 4:22 AM by John Ellenberger RSS

    CC 2014 Failing On 2nd Machine

    John Ellenberger Community Member

      After seeing all the marketing messages I decided to do an update.  More or less worked on the primary machine but its a mess on my secondary.  I had to reboot to get CC to even show the updates.  Premiere Pro CC updated but CC 2014 fails--downloads 42% and then times out.  Photoshop is the opposite--CC 2014 updated but the CC update fails (immediately).  Media encoder fails at 42% which is probably related to the Premiere Pro install.

       

      Anyway to get this cleared out/unstuck without spending hours on the phone? 

       

      What a mess.