0 Replies Latest reply: Jun 27, 2014 7:10 AM by mariah@virginiacrane.com RSS

    Two issues: Runtime error when trying to Reduce Size or Optimize File. And navigation in some files is VERY SLOW.

    mariah@virginiacrane.com Community Member

      I haven't figured out if there is a pattern here, as of yet.
      This happens with larger files (1500 pages and so forth) and not all the time. 

       

      - Bookmarks may take up to 4-5 seconds to go to its page.  Scrolling up and down pages is just as painfully slow.
      Even when I break the big file into smaller sections, the navigation remains slower than molasses.  

       

      - When I try to Optimize certain files, or Reduce their size, I get a Runtime Error. I have disable the Updater (I read this could be an issue) but that made no difference.  I have also broken the larger files into 2 or 3 pieces.  One of the pieces may work out well (I can optimize and so forth) but the other(s) may not.

       

      Thank you.

       

      PS: I use Windows XP Pro, Service Pack 3.  I have requested an upgrade (several times) but my wishes are not their command, I am afraid.