What version of Premiere Elements are you using and on what computer operating system is it running?
Assuming version 11 or 12 for the moment
More details regarding your issue will help us to help you.
I'm using version 12.1 Trial Version
On what computer operating system is your Premiere Elements 12/12.1 running on?
Thanks you for the information that you are using Premiere Elements 12/12.1 tryout on Windows 8 (assumed 64 bit).
Since the Adobe document whose link is given in a prior post cites "asf" under Windows Media as supported, I am
wondering if your issue relates to Windows Media Player in Windows 8 64 bit rather than support or non support of
a .asf file in Premiere Elements 12/12.1.
I have been trying to find a sample asf file that I could download and test in Windows 8/8.1 versus Windows 7. So far
I have not found a sample. I will keep looking. Is it possible for you to send a small sample asf via a Dropbox link in a reply post?
The only other possible issue is that I'm trying to insert the file from a dropbox file. Although I imported audio from the same file and it worked fine so, I figured that probably wasn't the issue. Unfortunately I can't send you the file because it's enormous (and I obviously can't edit it down either )
If you can import the audio portion of the file, but not the video portion, then we need to go after the video codec that is being used in this file.
Please download and install the GSpot Utility to see if we can get at the video codec (Codec, name, and status) for this file.
Also, please include the following from the readout
Video (codec, name, status)
Audio (codec, name, status)
Pixel Aspect Ratio
We may end up having to convert this into another format, but let us see the the utility readout tells us. Thinking ahead for after learning of the details requested above, can you import this file into Movie Maker and export a H.264.mp4 version of it?
Video (codec, name, status) MJPG, Motion JPEG, Codec Status Undetermined
Audio (codec, name, status) PCM Audio, .WAV, No Codec Required
Frame Size 43351
Frame Rate ??
Pixel Aspect Ratio 704x480
ATR, how do I save a movie maker file as an MP4? My version only saves as a .wlmp
Thank you. That is good news of sorts.
MotionJPEG video compression is often problematic for Premiere Elements (any version).
When it does present a problem, there are several popular remedies
a. If video was recorded with camera, then determine if there is a utility that came with the camera
and install it to get the required codec.
b. Download and install a MotionJPEG codec. The Morgan MotionJPEG codec has been used
successfully by many over the years. Sources of MotionJPEG may be available online.
c. Conversion of the MotionJPEG.asp to another format. You might want to start with
in order to obtain a H.264.mp4 file.
Please review and consider the above and then we can try to sort out which would be best for your
I overlooked your prior question
how do I save a movie maker file as an MP4? My version only saves as a .wlmp
I was always running into that same question and finally figured it out. Only wmv versus wmv or .mp4 is
specific to the version of Windows Movie Maker or Windows Live Movie Maker (whatever its name).
You need to download and install Movie Maker 2012. It took me forever to find the
right link. I think that is what I used
Added perk is, when you install Movie Maker on Windows 8 or 8.1 64 bit, there is a Video Stabilizer feature available
in the Movie Maker project.
Movie Maker should be a good choice for the conversion of MotionJPEG.asf to H.264.mp4.
Please let us know if this plan was successful.
I used Handbrake to convert to MP4's and it worked like a charm. Thanks for your help last week.
Thanks for the follow up with the good news of success. Great job on the sorting through the details.
Your follow up is a contribution to all those who find themselves in a similar situation.