1 Reply Latest reply on Jun 27, 2014 3:21 PM by John T Smith

    Shoddy practices when trying to cancel my membership.

    louis8789

      Recent updates have left Dreamweaver performance wise to be unusable. So I've requested a membership cancel through chat. This is my second attempt and this is what they responded with. The first attempt was not any better. Absolutely pathetic...


      Ajeet: I am sorry, I am unable to check the details so that I can cancel the subscription for you because our application is currently not working.

      Ajeet: Please contact us back after some time.

      Ajeet: Is there anything else I can help you with?

      Me: im sorry what? none of that made sense...

      --

      The chat session has ended.

      Thank you for contacting Adobe.