1 Reply Latest reply on Jun 27, 2014 2:52 PM by John T Smith

    Can't sign in to creative cloud--Stuck in a loop

    AprilAD

      I try to log-in to Creative Cloud by entering my email and password, but instead I just get a message saying "You've been signed out. Please sign in to continue." I click on the "Sign In" button, but it just takes me back to the log-in screen, and the process starts over again. I'm stuck in a loop.

       

      Sign-in problems.jpg

       

      I just installed the Lightroom upgrade when everything went haywire. I was excited, because this is the first upgrade I've been able to install. Now wondering if that was a bad choice.