Everything works then it says I have to close safari but it isn't open and won't complete installing. I get to about 97% and it won't go any further.
I'm using a Mac computer safari version 7.0.4
I went to the troubleshooting page and followed all the steps and ended up with the same result. Does anyone have any ideas on where I'm going wrong?
It is not enough to close the Safari browser window, you need to close the Safari process.
If you don't know how to do that, restart your Mac, then run the downloaded installer before doing anything else.