Since yesterday I try to purchase Ps+Lr (Photography pack...one-year prepaid) but when I try to confirm my purchase I get the error below:
We're sorry, we have encountered an error processing this information. Please try submitting again later, or try using a different web browser. If the problem persists, please contact customer support.
I tried in different browsers but it didn't help either...oh, and I'm from Slovenia (not sure if that might be a problem)
Thank you for your help
Thank you...I tried in the chatroom and I got the phone number, so I'll call the support on the Monday. Till then I'll try to purchase it via Adobe's site...if the problem will be solved.
Alright...now I contacted Adobe in Slovenia, but they can't help me about that either. They said that I can purchase CC only via Adobe's site where I tried. I tried to purchase it again via Chrome, Firefox and Internet Explorer...and in each browser I get the same error (still). Is it possible to purchase Photography plan differently, or I have to access via Adobe site, like I did now?