2 Replies Latest reply: Jul 1, 2014 1:59 AM by Trophy92

photoshop wont install Unable to create symlink at ....

jwiederphoto Jun 28, 2014 4:02 PM

So I just bought the creative cloud license and was trying to install photoshop but every time I try I get this error message

This is what it says:

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DF014 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s)

----------- Payload: Adobe Photoshop CC 2014 Core 15.0.0.0 {D7A4F897-B20A-42D0-862D-CB5F6DB7391D} -----------

ERROR: DF014: Unable to create symlink at "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop CC 2014.lnk"(Seq 4982)

1. Re: photoshop wont install Unable to create symlink at ....

Noel Carboni Jun 29, 2014 6:24 AM (in response to jwiederphoto)

It appears your account, with which you were installing Photoshop, did not have permission to create a shortcut in your Start Menu.

Is your user account a member of the Administrators group?

Can you try downloading the Adobe installer, then start it via Run as administrator? Maybe use a different browser?

Wow, how I hate Windows UAC. All it ever seems to do is to protect your computer from you being able to use it. And it's frowned upon to teach people to disable it.

-Noel
Like Show 0 Likes (0)

Actions
2. Re: photoshop wont install Unable to create symlink at ....

Trophy92 Jul 1, 2014 1:59 AM (in response to Noel Carboni)

I am having the same issue on a Mac Pro using OSX 10.9.3
Like Show 0 Likes (0)

Actions