A few months ago I was having problems with Adobe so it was deactivated and re-installed.
I'm assuming this is why I'm having issues now, however, I was able to sign until now.
I am unable to sign any documents due to "password incorrect".
I did not change my password.
When I go through the steps to delete the existing signatures to create a new one, it again prompts for the password and does not allow me to move forward "password incorrect".
I do not want to have my list full of signature ID's that is not valid. I have one for work, professional organization and two personal.
I'm finding that the password protection is not such a good idea since I'm not using a shared computer. However, I do like the option of having the extra security.
Should I uninstall and re-install or will it still remember my past information. Again, I'm thinking this is why I'm having the problem now due to uninstall/re-install a few months ago.
Any insight is greatly appreciated!
Make it a great day!!
The password it needs is the password for your digital ID, which you haven't changed, but cannot recover. Reinstalling will not get it back.