9 Replies Latest reply: May 29, 2007 12:21 PM by tlebelpns RSS

    Slow Web Configuration Tool

    tlebelpns Community Member
      We have a MX 7.02 multiserver install running on Win2k3/IIS6. We've had some odd problems lately that we've only been able to fix, by opening the Web Configuration tool, and removing and adding the site back. Two problems:

      1. We are occassionally getting a No Website configured at this address type error that seems to indicate we're loosing the connection between Jrun and CF, and CF pages stop serving up. Anyone ever had this issue?

      2. When we go into Web Configuration Tool to do this, it takes leterally 5 minutes for the 'Add' page to come up, then 5 more minutes for the drop-down to show us the list of available servers to pick from. Once it's done, all works fine, but why the extreme slowness on our Win2k3 boxes? We do not have the same slowness on Win2k with 7.02.

      Any responses appreciated.
      Tom
        • 1. Re: Slow Web Configuration Tool
          Newsgroup_User Community Member
          tlebelpns wrote:
          >
          > 2. When we go into Web Configuration Tool to do this, it takes leterally 5
          > minutes for the 'Add' page to come up, then 5 more minutes for the drop-down to
          > show us the list of available servers to pick from.

          How long exactly, 5 minutes or 4 minutes?

          Jochem


          --
          Jochem van Dieten
          Adobe Community Expert for ColdFusion
          • 2. Re: Slow Web Configuration Tool
            tlebelpns Community Member
            Well, I had never actually pulled out a stopwatch, but now that you've asked. I did on 2 nodes of a cluster, and they both took 5 minutes 20 seconds to go from clicking the add button to having the page to add a connector.

            Tom
            • 3. Re: Slow Web Configuration Tool
              tlebelpns Community Member
              Anyone with ideas on this yet? ...and why does the difference between 4 minutes and 5 minutes matter?

              Tom
              • 4. Re: Slow Web Configuration Tool
                Newsgroup_User Community Member
                tlebelpns wrote:
                > Anyone with ideas on this yet? ...and why does the difference between 4 minutes and 5 minutes matter?

                I would guess it has something to do with a firewall or a load balancer
                that blocks communication.


                The difference between 4 and 5 minues is that 4 minutes is the 2 times
                the Maximum Segment Lifetime as defined in RFC 793 and is the default
                time a socket will wait for a timeout. If some network operation takes 4
                minutes you can bet that it is a socket timeout.

                Jochem

                --
                Jochem van Dieten
                Adobe Community Expert for ColdFusion
                • 5. Re: Slow Web Configuration Tool
                  tlebelpns Community Member
                  Thank you. So now that it's 5 minutes +, does that help at all?

                  We are running these behind an F5 BigIP, but I am running the Web Configuration Tool locally on the boxes. This only seems to be an issue on the Win2k3 boxes, does that help?

                  Tom
                  • 6. Re: Slow Web Configuration Tool
                    tlebelpns Community Member
                    I have still been dogged by this, as the connector on one of our clusters will occasionally corrupt, causing me to remove and recreate the connector to fix.

                    The length of time it takes the connector to come up depends on how many servers are defined on that box. On a test server we have only 4 instances and it comes up in about 2 minutes, on the production cluster, there are 4 each, plus they are clustered, creating a total of 12, if you will. It seems the tool is going through some sort of check on the server for each of the instances before presenting the first connector page. I've also noted, if I change the IP from localhost to a specific IP, it takes the same amount of time for the drop down for the servers to display.

                    Anyone have insight on how the connector tool works, and what it's doing that could cause the delay?

                    Tom
                    • 7. Re: Slow Web Configuration Tool
                      tlebelpns Community Member
                      Alright. Noone seems to want to answer this one. So are there any Macrome... I mean Adobe folks that can explain what the Connector tools does, or needs to do process wise and file system wise to build the connector between CF and IIS ???

                      Tom
                      • 8. Re: Slow Web Configuration Tool
                        ke4pym Community Member
                        Namely, the configurator needs to stop and restart IIS. And if you have a lot of web sites (or IIS is being cranky) it will add additional time for the connector to get created.
                        • 9. Re: Slow Web Configuration Tool
                          tlebelpns Community Member
                          I'll certainly agree that would be true, but wouldn't that only affect when I complete the connection and click to actually have it built? I get the delay as soon as I click ADD, then, if I change the 'localhost' to one of the IPs on the box, I get a long delay selecting the first drop-down box.

                          Tom