1 Reply Latest reply on Jun 29, 2014 10:43 PM by Jianping Wang

    LR5 installation error

    ootocgirl

      I'm trying to install LR5 for the first time from the CC desktop app and keep getting this error:

      Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s) ----------- Payload: Adobe Photoshop Lightroom 5 5.5.0.0 Adobe_Lightroom_x64.msi_5.5 ----------- ERROR: Error 1935.An error occurred during the installation of assembly component {5C21D397-1DA5-3749-8C1F-165F21DE9E3E}. HRESULT: 0x80070BC9. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1935.An error occurred during the installation of assembly component {5C21D397-1DA5-3749-8C1F-165F21DE9E3E}. HRESULT: 0x80070BC9. ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603 -------------------------------------------------------------------------------------

      I have Windows 7 64-bit.  Any help, or ideas?