5 Replies Latest reply on Aug 18, 2014 1:01 AM by Sanitarium666

    Cannot Run Photoshop CC - Crashes

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      I'm having difficulty running Photoshop CC - I just installed it, and have been having this problem ever since - I have not been able to run Photoshop since installation.

       

      When I load photoshop, it simply says 'Photoshop has stopped working' and crashes after about 5 seconds of being open. I have tried....

       

      1) Reinstalling Adobe Photoshop

      2) Logging in and out of Creative cloud

      3) update my graphics Drivers

       

      My setup: Windows 7 PC, with Photoshop CC and an older Photoshop CS3. My event log says this...

       

      Faulting application name: Photoshop.exe, version: 15.0.0.58, time stamp: 0x536b438e

      Faulting module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc

      Exception code: 0xc0000005

      Fault offset: 0x0000000000074fd0

      Faulting process id: 0x500

      Faulting application start time: 0x01cf945e90ff2085

      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

      Faulting module path: C:\Program Files (x86)\ATI Stream\bin\x86_64\atiocl64.dll

      Report Id: d3186cfc-0051-11e4-bf53-20cf30b4853a

       

      I have an ATI driver, however I am up-to-date on the drivers. Anyone know something on why this specific driver is causing me issues? And which specific driver I can use?