24 Replies Latest reply on Jul 11, 2016 10:27 PM by Silkrooster

    converting a grayscale image to bitmap and the image scrambles

    Ann Slonina Level 1

      When converting a Grayscale image to bitmap for the purpose of screen printing a 5 color process, after selecting image - mode - bitmap, the image would scramble into blocks of black and white static that do not resemble the original image. Tech support through a different company suggested that it may be a system error but this error occurred on 3 different computers, 2 macs and one windows. Has anybody run into this sort of problem before or have any other process for creating a white under base for a cmyk image that does not involve image - mode - bitmap?