1 Reply Latest reply on Jul 1, 2014 8:09 AM by John T Smith

    Subscription paid... not starting the products

    netog74

      I have paid my suscription with the order number 25972052624

      I installed the Adobe Creative Cloud, then Lightroom 5 and Photoshop CC

      I logged into my account.

      When the products start running they ask for a product license number.

      When I see my account info, I don´t see any suscription service active. But my credit card has the payment charged already.

       

      What can I do?

       

      ERnesto Guevara