Please clarify your "Elements 12". Is that as in Photoshop Elements 12 (photo editor) or Premiere Elements 12 (video editor). And, on what computer operating system is the program running?
Your question is pointing to Photoshop Elements 12 and that you have posted in the wrong forum. If this is a Photoshop Elements 12 question as I believe it is, please post your thread in the Adobe Premiere Elements Forum using the following link provided for your convenience
The alternative is to wait for a moderator to see your thread here and move it from here to the Adobe Photoshop Elements Forum..
We will be watching for a confirmation on what program you are using.