Please perform below given steps:
Clean up cached user login information.
- Quit the Creative Cloud Desktop application.
- Open Activity Monitor (Mac) from spotlight or Task Manager (Windows) and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
- Navigate to the OOBE folder.
- Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
- Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
- Delete OOBE.
- Launch Creative Cloud.
Thanks & Regards,
this didn`t work, what now?
I am also having the same problem on a brand new Dell M3800. I have two Adobe accounts (personal and work) and I cannot login with either one despite following the procedure you outlined. In every case I get a "You have been signed out" message from Creative Cloud.
I was able to resolve my Creative Cloud sign in problem by deleting all adware on my computer and then changing my LAN settings per the instructions in Solution #4 in this article: You are no longer signed into your Creative Cloud applications
Apparently, adware can disrupt your LAN settings very quickly. I checked my system for adware and removed those programs in the control panel. My Dell laptop came with a handful of adware programs that kept changing my LAN settings and making it impossible for me to sign into Creative Cloud.
I solved problem. I use Opera because Firefox crashes all the time (I apologize for my poor English).
opera --> settings ( alt + p)
---> network ---> change the proxy settings
---> connections tab ---> LAN settings
---> proxy ---> remove checkmark from use a proxy server on the network
Excellent thank you for the update.