Please share the order number or case number.
Thanks & Regards,
Do NOT share private information in a public forum... you use PM (Private Messaging) for private information
And DO NOT SHARE WITH SOMEONE WHO IS NOT IDENTIFIED AS AN ADOBE EMPLOYEE !!!
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
I have followed those instructions but I when I click cancel, I am told to contact support (no phone number or email provided).
How do I cancel
Not helpful. That link brings me to
And I selected: "Adobe Creative Cloud"
Then selected: "Membership, signing in and Adobe ID"
There is a link: Cancel your membership or subscription | Creative Cloud
Which brings me to series of options. I select, cancel Month to Month, and the instructions don't match with my experience. I open my profile, manage my account, click "Manage Plan" and I get:
Clicking on "Customer support" goes to : http://helpx.stage.adobe.com/contact.html?product=creative-cloud
Which is invalid.
Also, click on
- To cancel your membership at any time, contact us. Just brings me back to the first link you posted. No number to call or person to contact.
I'm confused by your message. I want the community to know my experience. Are you asking me to be silent on the forums ?
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