3 Replies Latest reply on Jul 2, 2014 12:53 PM by DdeGannes

    serial number rejected after fresh reinstall

    Brunal

      Hi,

      I reinstalled my laptop from scratch, then installed Lightroom 5 demo. The setup went through adobe creative cloud tool (was not that way before), I obtained LR 5.5

      Then I try to activate it using the serial number I'va had for a while now and it is rejected as not being valid. This is the same SN I used befoore and this is the same I see when I check my account information on Adobe website. I made sure this was not a typo.

      Any clue?

      Thanks

      Bruno