0 Replies Latest reply on Jul 2, 2014 4:51 PM by heidi0474

    Error installing CS5 updates; Some updates not showing up.

    heidi0474

      When I select a photo in lightroom 5 and opt to edit it in photoshop, I get a notification that says "This version of Lightroom may require the Photoshop Camera Raw plug-in version 8.3 for full compatibility. Pleas update the Camera Raw plug-in using the update tool available in the Photoshop help menu."

       

      Upon entering photoshop and opening the update tool, there are two updates, but neither for the Camera Raw plug-in. I went ahead and tried to update those anyway, and at the end, I got two error messages reading "There was an error downloading this update. Please quit and try again later." and "Installation failed." The updates were for Adobe Extension Manager CS5 5.0 and Adobe Device Central CS5.0.1, respectively.

       

      My question has two parts. First, how can I work around these error messages and successfully install the updates, and second, why is the Camera Raw plug-in update not showing up? Thanks in advance!

       

      Below are screenshots of the Lightroom message and the update error messages.

      Screen Shot 2014-07-02 at 2.43.38 PM.pngScreen Shot 2014-07-02 at 3.48.14 PM.png