1 Reply Latest reply on Jul 4, 2014 7:32 AM by bhatnaga

    Creative Cloud causing imac krash?

    Freba

      Hello!

       

      I have a late 2013 iMac 27" with SSD HD and 32 gigs RAM.

      Ever since i started using Creative Cloud it has been krashing 1-2 times a day, or more.

      After several long sessions with the Apple support they say, after reviewing the krashreports, that the systemkrashes are coused by Adobes Creative Cloud app...

       

      Has anyone else experienced the same phenomena?

        • 1. Re: Creative Cloud causing imac krash?
          bhatnaga Adobe Employee

          Hi Freba,

           

          We are not aware of any such issue. There is hardly anything that we do that can cause whole system crash. Also, crashes generally mean unhandled errors or exceptions which Apple should look at their end. Also, Apple is usually diligent in reporting such issues to us in case they arise but we haven't heard from them.

           

          Regards,

          Anirudh