I am running premiere Elements 12
Windows 7 service pack 1
Organizer will not show (or update) thumbnails from video files (.mts and .m4p) when file sizes are over 3.1 mb.
Organizer will play all the files. Element shows thumbnails and plays all the files.
Importing the files in the organizer or directly in Elements does not make a difference on the 'not showing' of the thumbnails.
MTS files are container for 1080i Pal (Sony AVCHD)
m4p files are are container for NTSC
Thumbnails for both files are not shown
Thumnails of files with very small file size for both formats are shown when the file size is less than 3,1 mb.
I found out about the file sizes when I check the metadata of the clips.
Anybody any Idea om what I should adjust to see all the thumbnails?
Please take a look at the details and reports of fixes involved in several cases similar to your own.
No guarantees, but the approaches and fixes in that thread just may be applicable to your situation as well.
Please let us know the outcome.
Add On...I forgot to ask, "How much installed and available RAM does your Windows 7 64 bit computer have?"
Just a longer add on to my post numbered 1.
What is the hard drive save location for your AVCHD.mp4 and AVCHD.mts files? If external hard drive, how is it formatted...NTFS or FAT32?
Also, what is the model of the Panasonic that is giving you the AVCHD.mts (assumed 1920 x 1080i25)? And what is the brand/model/settings for the camera that is giving you the AVCHD.mp4 (1080i30 or 1080p30 or other)?
It is the factor of file size that you describe for your issue that has me wondering if more than video codec is involved in your particular case.
Also, please clarify...three megabytes or thirty one megabytes? That looks like a comma in your "3,1 mb".