9 Replies Latest reply on Jul 30, 2014 9:49 AM by jwpel11

    Elements 12 organizer uses wrong drive letter when I mount acronis backup as a drive or use syncdocs program windows 7

    jwpel11

      Elements 12 organizer uses wrong drive letter when I mount acronis backup as a drive or use syncdocs program windows 7.  For example syncdocs app can create a drive letter that points to its data.  Elements then picks this as the base drive for its pointer and cannot find any of the photos. It reports them all as missing!   When I mount an acronis backup, say the system volume as letter C: elements 12 uses that drive letter.  In this case it find the photos (since it has same structure as C drive)  but on the wrong drive which is in read only mode.

       

      Since two separate apps the create new mount points for data cause the problem it sounds like an elements 12 issue.

       

      Anyone else experiencing this problem?