2 Replies Latest reply on Jul 5, 2014 11:52 AM by nephtys

    I can't use my serial number




      I bought a Canon EOS 6D and it was delivered with Lightroom 5 (installation CD+serial number).

      But I can't use the CD to install Lightroom on my Macbook pro because it has no CD player, so I installed Lightroom with Creative Cloud.

      Then when I attempt to fill in the serial number, it tells me the number is invalid.

      I've registered my serial number on the adobe website, it doesn't change anything.

      What can I do now ?