1 Reply Latest reply on Jul 6, 2014 4:46 PM by trshaner

    I'm using windows 7, trying to download pictures from my canon 5d mark 2, but when I click import, the camera does not appear. I've tried changing USB ports, switching the camera on and off, trying a different USB cord, tried a different camera, but nothi

    elenm

      I'm using windows 7, trying to download pictures from my canon 5d mark 2, but when I click import, the camera does not appear. I've tried changing USB ports, switching the camera on and off, trying a different USB cord, tried a different camera, but nothing. Please help! This problem only started a few days ago on lightroom 3.6, upgraded to 5.5, but still not working. Thanks.