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Creative Cloud updates for non admins

Community Beginner ,
Jul 07, 2014 Jul 07, 2014

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Graphic Designers with Adobe Creative Suite installed on Windows 7 workstations, in a corporate environment .  Due to our IT audit requirements, users are not admins of their PCs and can not install software on their company owned PCs (to prevent pirating of software, unauthorized software, viruses and malware).  However, users get constant prompts from Adobe Creative Suite regarding updates.  This requires IT assistance to install these frequent updates.  While other software updates (JAVA, FLASH, BROWSERS, etc) we automatically push (via AD or PDQdeploy).


How do I allow my Non-Admin users to install the Adobe Creative Cloud updates?  I assume perhaps there is an option in my Active Directory GPO?  If yes, can you please provided exact steps to fix this problem.  Thank you,

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Community Beginner ,
Jul 08, 2014 Jul 08, 2014

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Would also like the solution to this problem.

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Explorer ,
Jul 10, 2014 Jul 10, 2014

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I need an answer to this as well

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Community Beginner ,
Aug 04, 2014 Aug 04, 2014

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I never got an reply from Adobe, I guess no one monitors their forums.

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Community Beginner ,
Aug 07, 2014 Aug 07, 2014

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You can do this with Adobe Remote Update Manager (RUM) either with an in-house Adobe Update Server or without. I'm looking into whether using RUM without an AUS will auto install the new feature releases. I want the CC apps updated, but don't want to install the CC 2014 apps just yet.

Creative Cloud Help | Using Adobe Remote Update Manager

Creative Cloud Help | Using Adobe Update Server Setup Tool

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New Here ,
Dec 11, 2015 Dec 11, 2015

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i cant make this work...... any one

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Community Beginner ,
Feb 02, 2016 Feb 02, 2016

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Have there been any solutions for this? We are a corporate IT environment with restricted end users and I have one user who needs Illustrator. It seems the only way to get it to them is to go on their machine as administrator, install the CC installer app, then install Illustrator, then assign the license to them, then anytime Illustrator needs an update they will have to come find me.

Not enough users to justify setting up a local server. But enough to make this a real pain in the a double you know what. I'm tempted to tell them to find a different product instead of Illustrator instead of deal with this horrorshow.

Is there any easy way to do this? All I want to do is install Illustrator on their machine and turn off the update requests so they can just use Illustrator. But I can't even download it anymore.

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Community Beginner ,
Feb 02, 2016 Feb 02, 2016

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Have you tried using the Remote Update Manager?

Have you created the Illustrator installer with the Creative Cloud Packager? You can install Remote Update Manager when you create the package and turn off app updates on the client. This means the user won't see that updates are available. But you will be able to trigger the install of available updates by running Remote Update Manager on the client (I do invoke RUM via command line using Apple Remote Desktop.

If you are simply using the Creative Cloud Desktop app to download the application, you will not be able to hide updates from the user and you will not be able to setup RUM. You must use the Creative Cloud Packager to set everything up. You don't need an Adobe Update server in-house to accomplish this. Just the Creative Cloud packager.

Adobe Creative Cloud Packager

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Community Beginner ,
Feb 02, 2016 Feb 02, 2016

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Thanks for the reply. I've never used Creative Cloud. I haven't figured out how to download the Illustrator installer yet. I've used the installer packager for Acrobat reader, standard, pro etc before, but never CC. Is there a tutorial for IT admins somewhere on working with CC?

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Community Beginner ,
Feb 02, 2016 Feb 02, 2016

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Read through the Adobe Creative Cloud Packager link above. There are lots of links at the bottom of the page talking about how to do this stuff, as well as using third-party deployment tools to install the packages you create with Creative Cloud Packager.

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Community Beginner ,
Feb 02, 2016 Feb 02, 2016

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It looks like RUM is what we are looking for. Seems like an awful lot of setup work to get one program to one user. Thanks for the reply, I will dig into RUM for a while. This new system is way too complicated.

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