8 Replies Latest reply on Jul 21, 2014 6:32 PM by air dude

    Flash player 14 - Retrieving Install not working


      Hardware: Macbook Pro 2008

                          2.4GHz Intel core 2 Duo

                          4Gb Ram

      OS: 10.9.4


      Every time I launch and run the dmg install, it says Retrieving Install but stays at 0% and the application says Not Responding.


      I have tried to uninstall Flash player and have checked that :


      1. Library/Internet Plugins/Flash Player.plugin file is not present;
      2. the Flash Player install manager is not present;
      3. Rebooted the Mac; and
      4. Repaired disk permissions.


      But I still cannot get Flash player to install. Can anyone suggest anything else to try?