3 Replies Latest reply on Jul 8, 2014 8:33 PM by A.T. Romano

    Wishing to create a picture slideshow and have uploaded the required photos. However when I press 'play' it automatically goes REALLY blurry? Can someone please help?!

    rachelz037

      Wishing to create a picture slideshow and have uploaded the required photos. However when I press 'play' it automatically goes REALLY blurry? Can someone please help?

      Finding it a bit frustrating that theres no contact phone number so I'm unable to call the company and ask, fingers crossed someone else knows how to fix this?!

        • 1. Re: Wishing to create a picture slideshow and have uploaded the required photos. However when I press 'play' it automatically goes REALLY blurry? Can someone please help?!
          A.T. Romano Level 7

          rachel037

           

          Do you have Photoshop Elements and Premiere Elements, which versions, and on what computer operating system is the program(s) running?

           

          Where are you when you write

          create a picture slideshow and have uploaded the required photos. However when I press 'play' it automatically goes REALLY blurry?

          a. Elements Organizer Slideshow Editor

          or

          b. Premiere Elements workspace?

           

          What are the pixel dimensions of your photos and how many of them are there?

           

          If you are working solely in Premiere Elements, what is the project preset (See Edit Menu/Project Settings/General and the Editing Mode, Timebase, Frame Size, Pixel Aspect Ratio readings - even if they look grayed out.)

           

          What else is going in this slideshow besides photos?

           

          Let us start here and then decide what next. The answers will be in the details.

           

          Thank you.

           

          ATR

          • 2. Re: Wishing to create a picture slideshow and have uploaded the required photos. However when I press 'play' it automatically goes REALLY blurry? Can someone please help?!
            rachelz037 Level 1

            Thank you ATR,

            i have photoshop elements and premiere elements 10 and I'm using it on a fairly new Microsoft (not sure what exactly but it's a good computer) Windows. I'm in (b) the premiere elements workspace when this happens. The photos are not pixilated when shown on the screen (only when I press play and the 'film' is running), not sure of the exact pixel dimensions however they were small enough sizes for me to upload when editing and adding the media (photos) but big enough that I can blow them up to full screen and not be blurry or pixelated.

            Yes I'm working solely in Premiere Elements, the editing mode is DV PAL, timebase 25.00 frames/second, frame size 720, pixel aspect ratio is D1/DV PAL (1.0940).

            At the moment there is nothing else in the sideshow I've just added photos to the screen line, but once I get this sorted out I hope to add some music and some text (trying to make a DVD of photos from a recent Europe holiday that we will actually look at and keep).

            Thank you so much, please let me know if you need any other information.

            Rachel

            • 3. Re: Wishing to create a picture slideshow and have uploaded the required photos. However when I press 'play' it automatically goes REALLY blurry? Can someone please help?!
              A.T. Romano Level 7

              Rachel

               

              Thanks for the reply.

               

              The following information would be needed to put together a good troubleshooting strategy.

               

              1. The information on your project settings is excellent. Your information from Edit Menu/Project Settings/General points to the project preset

              PAL

              DV

              Standard 48 kHz

               

              2. Next we need pixel dimensions of the photos involved. An easy way to get that information might be to import a sample photo into Premiere Elements 10 Timeline workspace.  When the photo is in the project media, right click the file, and select Properties. What does the Properties show for the Image Size. Are these all jpeg or is the photo format something else, like psd or tiff?

               

              3. When you bring your photos to the Timeline for the first time, they will have a red line over their content. Before you begin the playback of the Timeline content in the Edit area monitor are you rendering the Timeline content to get the best possible preview as shown in the Edit area monitor. To do the Timeline rendering, just press the Enter key of the computer keyboard and wait for the process to complete. When the process is complete, the red line over the Timeline content will turn green. You should then be viewing the best possible preview.

               

              We will be looking forward to the details mentioned above. Also, try to determine if your computer is using Windows 7, 8, or 8.1 64 bit or something else.

               

              Thanks. Just ask if you need clarification on anything I write.

               

              ATR