Hi have a TLP license for Adobe Design Standard CS5.5, I would like to buy Creative Cloud, the plan I choosed is the one for individuals, CS customers (36,89 euro)
When I try to register my serial number, the answer is that my serial number is valid for multilicense, and they are non registered.
Am I not elegible to buy this plan?
Matteozp the serial number would need to be under your account for you to automatically qualify. Since you had a TLP it is likely that serial number is under your companies account instead. Please work directly with our support team so they can sort out your order and qualifications. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.