3 Replies Latest reply on Jul 8, 2014 10:20 AM by Peter Spier

    InDesign CC hanging on document open.

    paulpensom

      I'm running InDesign CC on a 2012 MacBook Pro, 16GB, 2.6Ghz, Intel Core i7, with OSX 10.9.2.

       

      I'm having terrible problems with documents freezing on opening, and I can't figure out what the problem is. The documents will open fine on my iMac via Dropbox, which is also running InDD CC and Mavericks, but on the laptop they repeatedly freeze. The furthest I get is if InDD asks to recover what it believes is a crashed document (despite the documents not having crashed).

       

      I've tried ditching the preferences and last night installed the CC update, all to no avail. Does anyone have any ideas?

       

      I have a hang report from Console. Should I attach that here?