We have a teacher CC licence. This inclusies Lightroom mobile.
We are using Lightroom for some years now.
Installed LR Mobile 1,5 months ago.
After install of Lightroom mobile it showed as "trial".
Apparently this should go away after severlap synchs, but it did not.
Spend 1,5 Hours on the phone with a Adobe expert to solve the problem, but he couldn't get it to work.
He promised to look into it an send me an e-mail. But he has not done that yet (it's been 10 days or so).
Guess that's not going to be there anymore.
So that why I raise the question again: please check my account and get it to work.
What needs to be done?
the trial is over for some days now...
Please read this article here Lightroom mobile not available to Education memberships for home use purchased from Kivuto
Creative Cloud memberships purchased from third-party (Kivuto), are designed for educational rather than home use, and do not provide access to Creative Cloud services, including Lightroom mobile.
Thanks, will read that.
Fortunately we have allready confirmation (in writing) that Lightroom mobile is part of our subscription. So I'm looking how to get to work...