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1. Re: new Adobe InDesign CC (2014) crashes continuously after installation, shows spinning wheel. Have re-installed 3 times now, same thing.
Mylenium Jul 10, 2014 7:55 AM (in response to Chris Kunnert)Without proper system info and technical details like the crash logs nobody can say anything.
Mylenium
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2. Re: new Adobe InDesign CC (2014) crashes continuously after installation, shows spinning wheel. Have re-installed 3 times now, same thing.
Chris Kunnert Jul 10, 2014 9:17 AM (in response to Mylenium)Thanks Mylenium
Mac Pro mid 2010, 2 x 2.4 Ghz Quad-Core Intel Xeon
New Mac Pro 2014, 3.7 Ghz Quad-Core Intel Xeon ES
iMac 2014, 3.4 Ghz Intel Core i5
OS X 10.9.2, OS X 10.9.3, OS X 10.8.5
We were not able to get any crash reports - that option not available; the spinning wheel was coming on and off, but nothing would happen and nothing could be done, but re-start machines.
Have cleared prefs files since, this a few times. Based on suggestions found from others having the same problems.
After clearing prefs files, worked awhile , then the same happened.
Hope this helps.
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3. Re: new Adobe InDesign CC (2014) crashes continuously after installation, shows spinning wheel. Have re-installed 3 times now, same thing.
Jeff A Wright Jul 11, 2014 2:47 PM (in response to Chris Kunnert)Moving this discussion to the InDesign forum.
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4. Re: new Adobe InDesign CC (2014) crashes continuously after installation, shows spinning wheel. Have re-installed 3 times now, same thing.
P Spier Jul 11, 2014 6:06 PM (in response to Chris Kunnert)Chris Kunnert wrote:
We have tried to install the previous version of InDesign CC but that is no longer (conveniently for you, nightmare for us) available.
Perhaps you are suffering from insufficient permissions. see Cant launch new inDesign CC | Adobe Community
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5. Re: new Adobe InDesign CC (2014) crashes continuously after installation, shows spinning wheel. Have re-installed 3 times now, same thing.
P Spier Jul 11, 2014 6:07 PM (in response to P Spier)Sorry, posted before finishing the part relevant to the quote. If the CC App is up to date you can scroll to the bottom, show other applications, and filter to show older versions.
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6. Re: new Adobe InDesign CC (2014) crashes continuously after installation, shows spinning wheel. Have re-installed 3 times now, same thing.
Chris Kunnert Jul 14, 2014 2:46 AM (in response to P Spier)Thanks Peter.
InDesign did launch, we didn't have the message as the other post "Can't launch InDesign . . ."
We cleared the prefs and it was working for awhile, then same thing happened. When Indesign was launched, existing foe was opened from within InDesign, the spinning wheel would come on and not allow any work to be done. No crash report option was available.
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7. Re: new Adobe InDesign CC (2014) crashes continuously after installation, shows spinning wheel. Have re-installed 3 times now, same thing.
P Spier Jul 14, 2014 3:29 AM (in response to Chris Kunnert)If trashing the prefs is effective for awhile, you probably have some sort of software conflict on the system.



