• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Fresh Install of Adobe 13.0.0.206 on IE8 missing addon.

New Here ,
Jul 10, 2014 Jul 10, 2014

Copy link to clipboard

Copied

Hi there,

   A product my company uses requires an older version of Adobe Flash to work (Ver 13.0.0.206) and a client's version got automatically updated to version 14. No big deal, it happens. But after a clean uninstall and a fresh reinstall it did not population IE8 with the addon at all. It's just simply not present as a feature in IE. Firefox on the clients machine works fine, detects the flash player with no issue.

Are there any suggestions for getting the addon itself to populate into IE8? I've already tried another uninstall/reinstall but that didn't do the trick.

Views

305

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 10, 2014 Jul 10, 2014

Copy link to clipboard

Copied

Hello,


There are two different versions of the Flash Player, one for IE and one for other browsers.  Please be sure you have installed the one for IE:

--

Maria

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jul 11, 2014 Jul 11, 2014

Copy link to clipboard

Copied

LATEST

You can find Flash Player versions at http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

After you installed version 13, what files do you have in C:\WINDOWS\system32\Macromed\Flash ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines