2 Replies Latest reply on Jul 16, 2014 8:07 PM by Sreekanth_S

    Topics with identical names causing ToC issues

    Sreekanth_S Most Valuable Participant

      Hi

       

      I am using RH10 as part of TCS4.

       

      I have two topics with the same name, Demonstration, under a book. In the project files, they are two separate HTML files containing different content. There are several topics between them in the ToC.

       

      When I select the 2nd Demonstration topic, the corresponding topic content opens in the content pane, but in the ToC the first Demonstration topic gets selected. Is this a bug or a feature? Any workaround?

       

      Please advise.

       

      Sreekanth

        • 1. Re: Topics with identical names causing ToC issues
          Captiv8r Adobe Community Professional & MVP

          Hi there

           

          Indeed, I would report it as a bug using the link below:

           

          http://www.adobe.com/go/wish

           

          As for a workaround, I can think of a couple of possibilities.

           

          1. Create a totally new and different topic for one of the Demonstration topics. Then link it to the TOC. Then configure the topic to redirect to the Demonstration topic you want. Ensure the Demonstration topic you want does not appear in the TOC.

           

          2. Similar to earlier, create a new and different topic for one of the Demonstration topics. Then link it to the TOC. Then remove everything from the topic and insert an Inline Frame and configure the Inline Frame to present the Demonstration topic you want.

           

          Cheers... Rick

          • 2. Re: Topics with identical names causing ToC issues
            Sreekanth_S Most Valuable Participant

            Hi Rick

             

            Thanks for your suggestions, and sorry for the delayed response. Had some other priority stuff and this kind of went to the back burner. For now, we could rename the topics and that works fine. If we can't find an alternative name, we will use one of your suggestions.

             

            I logged a bug report on that. Adobe was able to reproduce the issue. While they investigate, they suggested me to set the Synchronize TOC option to manual under WebHelp Settings > General. This also works fine.

             

            However, I am just curious about one thing. If not in this scenario, when will we use this Sync TOC manually option and what are the pros and cons of it compared to the Automatically option.

             

            Sreekanth