While logged in Creative Cloud on my iPad, I ordered an extension of storage space to 20GB, from the basic 2GB. I was logged in my Adobe account but the 20GB have been allocated to another account with the same name as my apple ID. I have Creative Cloud for Photographs (Photoshop and Lightroom) and I want the 20GB in that account, not the other one. What can I do ?
best would be you use Contact Customer Care = http://helpx.adobe.com/contact.html and click through the position 'till you reach the chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.