Let us cut to the standby deleting the Premiere Elements 11 Adobe Premiere Elements Prefs file and, if necessary, the whole 11.0 Folder in which it exists.
Local Disk C
and in the 11.0 Folder is the Adobe Premiere Elements 11 Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
When the splash screen (Welcome Screen) appears, do you see a progress bar with the features being loaded or nothing? If you do see this activities, on which feature does the loading activity stop?
We will be watching for your progress.
Add On...have you looked at the issue with and without the antivirus and firewalls disabled? I know that you had them disabled during installation. A ccleaner run through (regular cleaner and registry cleaner parts) may be indicated.
Following your instructions I deleted the APE 11 prefs file and then tried APE and the software loaded without a hitch. Thank you so much for your help
That was wonderful news. Good job on your troubleshooting follow through.
We are glad the suggestion worked for you and that you are moving forward in your Premiere Elements projects.
Please do not hesitate to ask questions or to ask for clarification.