0 Replies Latest reply on Aug 28, 2007 8:37 AM by Mack_Platten

    GID file recreation and unable to locate HLP file

    Mack_Platten
      I am currently using RoboHelp Office Version 2000 to compile our Help System. Our application users are experiencing an error: "Cannot locate the <projectname>.HLP file. Do you want to try to find this yourself?" This error has been occurring since we decided to move the RoboHelp files into their own HELP directory instead of residing in the application executable directory. I tried deleting the GID file. After opening the Help System (the GID file then gets re-created), the error does not occur until running a Search or Find command. Is it a requirement that the Help files reside in with the application executable? If not, is there a path to the HLP file that gets stored in the GID file that could possibly cause the search engine to look in the wrong place for this file?