2 Replies Latest reply on Jul 12, 2014 1:16 PM by MichaelKazlow

    Cannot authorize my Sony Reader with my Adobe ID

    MiaChau

      The following error message keeps popping up:

       

       

      Unable to authorize the device.
      Please contact Sony customer support.

       

      Error: E_AUTH_USER_ALREADY_REGISTERED.

       

      I've already contacted Sony support and Kobo support, and they directed me to Adobe support. The reader is of model PRS-T2.

      How do I solve this?