3 Replies Latest reply on Oct 16, 2016 3:07 PM by marc_tex

    Surface Pro 3 Surface Pen does not function properly

    pkrawzak

      This seems as though it would be a driver issue with the Surface or the pen itself, but they both behave normally in every other program.  The drivers are up to date, and the pen input works correctly in Photoshop CC, Flash CC, and even Premiere Pro CC.

       

      After Effects seems to not recognize the pen input.  Hovering the pen shows the cursor where you would expect, but when I tap the screen, nothing seems to happen.  Usually once this happens, the pen continues to not register any clicks.  Once this is happening, moving the cursor with the trackpad causes the cursor to move, but as I was clicking and dragging, and continues to do so until clicking with the trackpad.

       

      I have managed to use the paintbrush and eraser very rarely, after making a stroke while holding the eraser button.  I can't seem to replicate that reliably.  Sometimes the brush will work when holding the eraser button, but most times it will not.  The right-click button behaves similarly, occasionally pulling up the right-click menu, but more often not.