1 Reply Latest reply on Jul 12, 2014 9:06 AM by John T Smith

    Cannot license Fireworks CS6 with newly bought Creative Cloud


      Hello, hope someone can help. I am having a big problem trying to start using Fireworks CS6 on Mac (version 10.7.5). Please forgive me if this topic has been brought up elsewhere, but I cannot seem to find it.


      I have just bought a creative cloud membership and downloaded Fireworks CS6. I was previously using Fireworks CS6 as a trial a while back. When I now try and open the application the following happens (see screenshots below as well):


      1) A screen comes up on Adobe Application Manager saying 'trial has expired' with one button that says 'license this software'

      2) Sign-in required with adobe ID: I click sign-in

      3) Third screen says that "creative cloud will now be licensed for" my email address. Click continue

      4) Goes straight back to screen 1


      Screen Shot 2014-07-12 at 17.47.50.png

      Screen Shot 2014-07-12 at 17.52.50.png

      Screen Shot 2014-07-12 at 17.53.25.png

      Any help would be fantastic, thanks in advance.