0 Replies Latest reply on Jul 13, 2014 2:35 AM by KPC

    PayPal not intregrating into form Fails at Step 1 Setup

    KPC

      Dear Forum,

       

      I'm trying to add in our PayPal business account into Forms Central and a form I have created. 'Step 1 fails PayPal setup' when FormsCentral attempts to contact PayPal and asks me to select 'Manage Account' This logs me into my PayPal account but I never see the window as specified in your help to grant permission for Adobe to use PayPal??  I have contact PayPal support and they confirmed my account is all verified with them ok. The only point PayPal made was your help screen appears to show their old login screens i.e. older PayPal site.

       

      The only other thing I can think of is does the login email account I use for Adobe Forms Central need to match my PayPal account email address?

       

      Otherwise  I'm not sure what else I can do to get this working as my PayPal business account is working

       

      I would appreciate any help to get PayPal working as we need to use this for our business

       

      Many thanks

      Kevin