5 Replies Latest reply on Jan 13, 2015 10:35 AM by Szalam

    After Effects (alert) : Impossible to create the file '/Users/JY/Library/Preferences/Adobe/After Effects/13.0/dummy'.

    Jean972 Level 1

      Hello everybodyI have few problems.

      1. when I try to launch after effects (juste after the installation), I have this message and I don't know how to fix it

       

      After Effects (alert) : Impossible to create the filer '/Users/JY/Library/Preferences/Adobe/After Effects/13.0/dummy'.

       

      Thank you par advance for your responses.