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I created the XL file that was used as the template. It inluded all the english that needed to be translated. The next cell was left for the translated text to be put into. The template was sent around to different people to provide the translated text. It was then returned to me.
I'm interested in this answer as well. Any ideas?
I haven't imported from Excel, but regularly import foreign languages with German characters from Word.
A couple of thoughts:
Have your tried selecting all the text in the text cast member, and then selecting a different font? The font you are using may not have the missing characters.
If this doesn't work, try cutting the text from inside one cell in Excel and pasting it into Word, then importing into Director by selecting and pasting the text from Word. Again, if necessary, experiment with different fonts. This will help you trouble shoot whether the problem is fonts, Excel, or something else.