1 Reply Latest reply on Jul 13, 2014 10:41 PM by Dov Isaacs

    Saved InDesign files have blank thumbnails

    ballyd Level 2

      Ever since I updated to InDesign CC 14, and uninstalled CS6 and CC, the thumbnails of all my saved files are now blank. Also when I click on file in Folder to open it, a dialogue box with the following message pops up:

      "This file does not have a program associated with it for performing the action. Please install a program or, if one is already installed, create an association in the Default Programs control panel."

      Does anyone have a solution to this problem?

        • 1. Re: Saved InDesign files have blank thumbnails
          Dov Isaacs Adobe Employee

          Sounds like you are running under Windows.


          InDesign has had a bug for over 10 years (if not longer) wherein if you install a new version and then delete any previous version, you lose file associations. A fix is supposed in the works.


          To repair your file associations you must total uninstall InDesign 10 (CC 2014) and then reinstall it.


          Yes, this is a royal pain in the tuchas!


                    - Dov