1 Reply Latest reply: Jul 14, 2014 5:50 AM by DrG60657 RSS

    Error - Open PDF Files

    LEY

      Hello,

       

      Adobe Reader blocked himself when the software tried to open a PDF File (the PDF File is standard, no special things). A protected mode message is displayed but this mode is disabled in the preferences. In order to resolve the issue, I have to reboot the server. The version of Adobe Reader which is installed is the latest one. Have you already noticed such issue? What should I do in order to avoid the problem?

       

      Thanks,

        • 1. Re: Error - Open PDF Files
          DrG60657 Community Member

          I can't open PDF files in Explorer. When I try I get an error box that says

           

          Internet Explorer has quit working

               Windows can check for a solution

               Check Online

               Close program

           

          I have reinstalled Adobe and the problem is still there

          I can open PDF files without going to Explorer