What computer operating system is involved here with Premiere Elements 9? For now I will assume Windows 7, 8, or 8.1 64 bit.
If you do not see Premiere Elements 9 in the Control Panel/Programs, then it is not installed. Is that the specific area where you say
the program does not show up
Programs and Features
Uninstall a Program
are you referring to the Programs/All Programs above the Start button of Windows 7 or to an entry
in the Metro App area in Windows 8 or 8.1?
Please clarify further.
Windows 7 and it is installed since the application can be launched.
Thanks for the reply and the clarification. My subsequent findings on the matter suggest that my reply to you should have used wording such as "should be installed" rather than "is not installed".
Please review the following Microsoft article on the problem that you describe and the suggested remedy, and then let us know if any of that worked for you.