0 Replies Latest reply on Jul 14, 2014 11:02 AM by tweiland

    Lightroom 5.5, "an internal error has occurred" at startup

    tweiland

      Lightroom 5.5, Mac.  Has stopped working entirely.  Error dialogue window appears with this message below.  Can anyone help with this?  Lightroom is now totally non-functioning.  Force-quitting and restarting Lightroom gets the same error every time.

       

       

      An internal error has occurred.

       

      html passed to JSON:decode(): <!-- NdxICC, languageOption=0, charsetOption=0 -->

      <META http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">

      <SCRIPT Language="JavaScript">

      var usgDebugOn = false;

      var iccConsoleOption = 1;

      var iccLocation = 1;

      </SCRIPT>

      <!-- ************************ -->

      <!-- *      NdxICC.htm      * -->

      <!-- ************************ -->

      <!-- * 2005-12-22  BPHolmen * -->

      <!-- ************************ -->

       

       

      <Script Language='JavaScript'>

      var jsVersion = 1.0;

      </Script>

      <Script Language='JavaScript1.1'>

      var jsVersion = 1.1;

      </Script>

      <Script Language='JavaScript1.2'>

      var jsVersion = 1.2;

      </Script>

      <Script Language='JavaScript1.3'>

      var jsVersion = 1.3;

      </Script>

       

       

      <Head>

      <Title>Launch the Nomadix Console</Title>

      </Head>

       

       

      <Script Language='JavaScript'>

      if (usgDebugOn) alert('NdxICC...');

      if (usgDebugOn) alert('jsVersion='+jsVersion);

       

       

        window.name = '_NdxBrowser';

       

       

      var docURL = window.location.href;

      if (usgDebugOn) alert(docURL);

       

       

        var x1 = 0;

        var x2 = 0;

       

       

        // IP = USG IP Address ...

        var strIP = '';

        x1 = docURL.indexOf('IP=',x1);

        if (x1 > 0)

        {

        x1 += 3;

        x2 = docURL.indexOf('&',x1);

        if (x2 < 1) { x2 = docURL.length; }

        strIP = unescape(docURL.substring(x1,x2));

        }

        if (usgDebugOn) alert('strIP='+strIP);