I have a user on Acrobat 11 Pro who is having issues with redactions. Here is his process:
Choose "Mark for Redaction", selects his text
Chooses "Apply Redaction"
If he saves the document and closes out, his document is redacted. Obviously taking the time to close out of each document and reopening it before seeing the redaction is tedious for him. When he hits Apply, he doesn't even get the window asking if he is sure he wants to redact, etc.
This isn't happening to anyone else at the office. Any troubleshooting tips?
Uninstall, if necessary run the Acrobat Cleaner Tool, then re-install. BTW, until saved redactions are not REALLY applied to the document they exist only in the unsaved version of the file.