1 Reply Latest reply on Jul 16, 2014 8:11 AM by MichaelKazlow

    Redaction not "live"?


      I have a user on Acrobat 11 Pro who is having issues with redactions. Here is his process:


      Choose "Mark for Redaction", selects his text

      Chooses "Apply Redaction"

      Nothing happens


      If he saves the document and closes out, his document is redacted. Obviously taking the time to close out of each document and reopening it before seeing the redaction is tedious for him. When he hits Apply, he doesn't even get the window asking if he is sure he wants to redact, etc.


      This isn't happening to anyone else at the office. Any troubleshooting tips?